This policy details the terms that govern our storage and use of your data. Before agreeing to work with us, you agree it is your responsibility to make sure you have read this document and are okay with the terms listed in it.
This policy is effective since: 06/14/2020
This document lists out privacy policies that pertain to InspiraFutures, Inc. (collectively “InspiraFutures”, “Inspira”, “company”, “Us”, “We”, or “Our”) and our products (called “Products” or “Services”) as they pertain to our customers (“Customers”, “Clients”, “User”, or “You”).
Queries or Feedback
If you have any queries about this document or feedback about our product, please email us at info@InspiraFutures.com.
Use of Text in This Document
Other users are also free to use the Automattic license as a reference, but make sure they reference Automattic in order to do so.
E.U.-U.S. Privacy Shield Framework and Swiss-U.S. Privacy Shield Framework
The E.U.-U.S. Privacy Shield Framework and Swiss-U.S. Privacy Shield Framework, as set forth by the U.S. Department of Commerce govern the collection, use, and retention of personal information transferred from the European Union and Switzerland to the United States. The Privacy Shield’s website (https://www.privacyshield.gov) lists more information about the Framework. InspiraFutures’s Privacy Shield policy is listed below in this document.
InspiraFutures collects and aggregates information on those who visit our website. A lot of this information is non-PII (for example - time spent on website, location of user etc.). We use this information to refine our web strategy and make our website more user-friendly.
There is a chance we collect PII on those who visit our website. Examples of such information includes Internet Protocol address or self reported details including name and phone number provided through the forms on our website. This information is not shared with any external agencies. The only exceptions to this are listed in this document.
Responsible Use of Our Services
It is the user’s responsibility to make sure InspiraFutures’s services are used in an ethical and responsible manner. InspiraFutures reserves the right to block users who are found to be violating the terms listed in this document.
Collection, Aggregation, and Use of Personally Identifiable Information
We might collect, aggregate, and use PII through our products, services, or website. This information can include 1.) Payment data such as credit card number, expiration rate, CVV code, 2.) Background information such as first name, last name, age, name of organization, title, email, etc., 3.) Location and history of browsing InspiraFutures’s website based on IP address etc.
Further, we might also use aggregate information to publish trends on website usage, generate analytics insights on web visitors, and improve our services. However, if aggregate data is published, we will ensure that PII is appropriately anonymized. Aggregate insights will not be such that individuals can be identified based on the published information.
Protection of Personally Identifiable Information
We always ensure that we are protecting your PII and to this end, are very careful about how your data is used or who it is shared with. Your PII will only be shared with individuals or organizations under very specific circumstances. InspiraFutures will disclose your PII if the law requires us to do so. This could be for legal proceedings or to protect national security. Additionally, a small number of our authorized employees, officers, consultants, or contractors might also have access to this data. We work with offshore contractors, so there is a chance your data might be utilized outside the US. However, we ensure our contracts maintain the highest level of data privacy and security standards, which are comparable to those of the United States. We might also publish your PII if we believe it is necessary to do so to protect the rights of InspiraFutures, our affiliates, or current and future users.
Use of External Services
InspiraFutures might utilize third party cloud storage and analytics vendors such as, but not limited to Amazon Web Services, Microsoft Azure, HubSpot, or Mailchimp (collectively “external services”) to collect, store, and/or analyze data. In certain cases, this might include limited amounts of PII. The external services we collaborate with might use additional PII to identify individual users based on identifiers such as IP address, especially to generate analytics insights. Also, these external services might use a variety of technologies to analyze data and generate insights. Examples of these include web cookies, webhooks, persistent identifiers, among others. InspiraFutures is not responsible for any breach or violation of law by external services. We regularly interact with external services to ensure your interests are never compromised but by working with us, you understand that ultimately we are not responsible for the actions and behaviors of these external services.
Data Transfer in Case of Business Transaction
If InspiraFutures files for bankruptcy, is acquired by or merges with another organization, the organization that becomes InspiraFutures’s parent company gains rights and access to our data. This includes all PII collected and stored in our systems. You will be notified via email or a notice on our website should such a transaction take place.
E.U.-U.S. and Swiss-U.S. Privacy Shield Policy
InspiraFutures, Inc. (called “InspiraFutures”, “We”, “Us”, or “Our”) ascribes to the E.U.-U.S. and Swiss-U.S. Privacy Shield Policy (the “Policy”) as a framework to protect customer data. We also abide by the Supplemental Principles (the “Principles”) for any user information received from Switzerland, the United Kingdom (“UK”), or European Economic Area (“EEA).
InspiraFutures’s officers and employees adhere to the rules and regulations listed in the Policy. As such, the Policy only applies to a User’s data if PII is available and if the User is based in EEA, UK, or Switzerland. This Policy does not apply to a User if information that can be used to identify them is not available.
InspiraFutures is currently in the process of getting certified under the E.U.-U.S. and Swiss-U.S. Privacy Shield Policy frameworks. Once We get our certification, we will renew it on an ongoing basis. The only exception to this will be if We decide we are adopting a different governance framework in the future and no longer need to continue abiding by the E.U.-U.S. and Swiss-U.S. Privacy Shield Policy.
Updates to Privacy Shield
InspiraFutures works with an external legal counsel to make sure our policies and processes remain relevant as per the latest changes in the Policy. In order to make sure we are complying with the latest regulatory framework, we also train our officers and employees as and when needed. In case you have any questions about our adherence to the Policy, please email us at privacy@InspiraFutures.com.
Dispute Resolution Mechanism
InspiraFutures is committed to resolving any dispute that might arise with EEA, UK, or Swiss nationals as it pertains to the collection, storage, use, or analysis of their data. We take data privacy very seriously and if you have any questions, comments, or concerns, please reach out to us at privacy@InspiraFutures.com.
In case we are not able to satisfy your query in a reasonable amount of time, you may also reach out to JAMS. JAMS provides free third-party dispute resolution services under the E.U.-U.S. and Swiss-U.S. Privacy Shield Policy. If contacting us or going through JAMS still doesn’t resolve the dispute, binding arbitration may be used as a mechanism. The rules of the United States Federal Trade Commission regulate InspiraFutures’s functioning.
As part of our commitment to adhere to the Policy, we will ensure we track and update our processes to reflect the latest regulatory changes. In order to apprise Users or visitors to our website when the changes were made, we will update the “This policy is effective since” section at the top of this document. If changes to this Policy necessitate a major change in how we handle User data, we will provide appropriate training to employees. Similarly, if Users will be affected by changes to this Policy, we will notify them through this document, email, or other means.
Collection of Personal Data
InspiraFutures collects different forms of user PII through its services. Users take various actions while interacting with our websites and services that requires us to collect PII. Some of these actions include, but are not limited to, purchasing our services, inquiring about our services, providing feedback on our services, or receiving support for and feedback on their application.
The type and depth of PII collected on each User depends on the level and type of interaction and engagement of that user with InspiraFutures. Most commonly, Users who are using InspiraFuture’s services will have to provide contact information such as work email, personal email, and cell phone number. Background and demographic information collected will include first name, last name, age, location, employer, and title of the User. However, this might change as We add additional services and make changes to existing services.
This information that Users provide to us is used to deliver our services for the User, share invoices, process payments on an as needed basis, share information about our services, and any relevant changes such as updates to this Policy.
When a User or prospective User visits our website, we might also track their Internet Protocol (“IP”) address. Additionally, we might track the type of device and browser they are using to access our website.
InspiraFutures does not collect, store, or analyze any sensitive User data. This includes data on Users’ sexual orientation, political and religious beliefs, race or ethnicity, medical health, or association with trade unions.
InspiraFutures as a Service Provider
In certain situations, InspiraFutures acts as a service provider for our partners. An example of this could include a management consulting firm or investment bank that hires or promotes us to provide our services to their employees. In this case, our partner for whom We are acting as a service provider might provide us PII on Users who happen to be their clients. In this case, InspiraFutures will collect, store, and analyze User data that helps Us provide the services that were offered by our partner. This data will be used for things such as processing invoices, renewals, gathering feedback, sharing information about Our services.
Use of Personal Data
There are a limited number of uses for which We need to utilize PII. InspiraFutures will use User PII only for things that are materially similar to these use cases. If there are additional future uses that deviate from current use cases, We will provide Users the option to opt-out of providing Us their data. The main use cases for which We use PII today are:
a.) tax purposes
b.) disclosure requirements by regulators
c.) processing payments such as credit card transactions
d.) informing users about and gathering feedback on our products and services
e.) providing our services such as editing essays, editing resumes, creating letter of recommendation strategies etc.
f.) enabling our services by allowing Users to utilize things such as their email address to access their application documents on our cloud-based document sharing system etc.
g.) as otherwise required by law
We might also share PII with third parties. However, the purpose for sharing this information will be materially similar to the use cases mentioned here.
Data Sharing With Third Parties
InspiraFutures works with various third parties for tasks such as application editing to provide our service, payment processing, or data storage. When We collaborate with a third party, a User’s PII might be shared with them. However, the data shared is only meant for specific purposes for which we are collaborating with a third party. Every third party that gets this data needs to guarantee that it will only be used responsibly for the intended purpose. Additionally, We also collaborate with contractors or might have offshore employees at some point. Whenever We engage such partners, We ensure that they have either ascribe to the same E.U.-U.S. and Swiss-U.S. Privacy Shield Policy as Us or a policy that is of comparable standards.
We might also be required by lawmakers to disclose User PII to ensure national safety is not compromised. In such cases, We will be required to transfer PII to appropriate regulatory authorities.
InspiraFutures Commitment to Data Safety
We have invested heavily to make sure User data is kept secure at all times. This includes investments in technology, training people, and establishing processes. We ensure certain types of PII is always encrypted and create data silos that are protected by firewalls to maintain data security. Further, We also provide appropriate training on data security to our employees to make them aware of the risks of not adhering to the highest standards of data security. Also, We have strict user permission rules in place that only allow certain types of employees to access certain data elements. In spite of Our extremely high standards of data privacy, it is important to acknowledge that no system is completely secure and things outside Our control might compromise data. For such cases, We have appropriate response plans that are always updating our processing and training standards to avoid such an incident from causing any meaningful damage to User data.
User Rights As They Pertain to Personal Data
A User has the right to know what personal data We have in Our systems. As such, a User can change or modify any information that is out of date or needs to be updated to make sure We are providing relevant information and services to the User. The ability of Users to access and modify their data is based on InspiraFutures’s adherence to this Policy. In order to modify their data, Users can log reach out to Us via the email provided in the ‘Contact Us’ section. It is Users’ responsibility to ensure correct data is provided to InspiraFutures. Providing incorrect data might affect Our ability to provide services in a timely and efficient manner. If Users want their data to be completely deleted from Our systems, they should submit a request in writing to InspiraFutures’s headquarters. Once a request to change, edit, or remove personal data is made to InspiraFutures, We will try our best to respond as fast as possible and minimize delays.
Notices Provided by InspiraFutures
InspiraFutures will provide notices and inform relevant parties when: a.) InspiraFutures receives a data disclosure request from a law enforcement agency unless We are legally prohibited from releasing notices, b.) any third party requests a User’s personal data for a use that is outside the scope of services provided by InspiraFutures.
If you wish to provide any feedback, have questions about the Policy, or how we adhere to it, please email us at privacy@InspiraFutures.com.